CanaryExperience.es does not to sell or market your nonpublic Personal Information to third parties without your express written consent. Any information gathered is used solely in the conduct of business and to facilitate the completion of your purchase.
“Personal Information” includes, your name, address information, personal e-mail address and URL, telephone number, account username and password, as well as other, similar information.
“Prospect Information” includes the same information as Personal Information except that Prospect Information is information that is submitted by an individual who is not the subject of the data submitted.
“Non-Identifying Personal Information” includes information about you, including, without limitation, your Internet service provider, browser type, domain name, the Website that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.
“Business Contact Information” includes the name, title, business address, or telephone number of an employee in an organization. It also includes departmental e-mail addresses that contain no individually identifiable information. Business Contact Information is not Personal Information.
“Aggregated Information” is any information about more than one individual where the individual identities are unknown and cannot be inferred from the information. Aggregated Information is not Personal Information.
Personal Information Collected by CanaryExperience.es only collects information at the point of booking. No Personal Information is collected from visitors or shoppers of the Website until booking an Activity. Visitors who wish to book an Activity must create an CanaryExperience.es account. CanaryExperience.es will only collect Personal Information provided by you when you create your account. Once you create your account, you can edit the information and your profile at any time.
Collection of Personal Information or Prospect Information
CanaryExperience.es will only collect Personal Information from you that you provide to us voluntarily. We also collect Personal Information that you provide to our Operators, which they may pass on to us so that we can fulfill your order. You must provide Personal Information in the form of a unique identifier (username, password) to enter certain parts of our website. In addition, in certain situations, such as when a purchaser buys an Activity as a gift and supplies the recipients’ name and address, we may collect Prospect Information.
Collection and Use of Non-Identifying Personal Information
CanaryExperience.es does not sell Activities for purchase by children or persons under age 18, but we do sell Activities that may be suitable for children or persons under 18 for purchase by adults. We do not knowingly collect, maintain, or use Personal Information or Prospect Information from persons under age 18. If you are under age 18, you are prohibited from sharing your personal information with us.
Use of Personal Information
CanaryExperience.es may use and disclose Personal Information or Prospect Information as described in this document. In addition, we may also use Personal Information or Prospect Information for various administrative and analytical purposes including but not limited to the following: maintaining the Website, order fulfillment, product surveys, accounting, billing, audits, information system management, and other, similar uses. We may also use Personal Information or Prospect Information to provide current and potential Customers and Operators with information about our services.
CanaryExperience.es will only collect, use, and disclose Personal Information or Prospect Information for purposes that are reasonable under the circumstances. We use only fair and lawful means to collect Personal Information or Prospect Information.
We reserve the right to use or disclose Aggregated Information and Business Contact Information in ways that we think are appropriate.
Periodically, we may send you information about our various Activities and Services, or other Activities and services we feel may be of interest to you. Only CanaryExperience.es (or agents working on behalf of CanaryExperience.es and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply indicate this in your application when you give us your personal information. Or, at any time you can easily opt-out of CanaryExperience.es's marketing list or update your information by notifying us at firstname.lastname@example.org
We may disclose Personal Information or Prospect Information to other companies and individuals to perform functions for us under confidentiality agreements. These types of agents include mailing and delivery companies, marketing service providers, database managers, customer service representatives, and other agents who perform functions for or on our behalf. These agents may perform functions such as analyzing data, supplying marketing assistance, providing search results and links (including paid listings and links), fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, processing credit card payments, and providing customer service. Where we disclose Personal Information or Prospect Information to organizations that perform services on our behalf, we will require those organizations to use such information solely for the purposes of providing services to us and to protect the Personal Information or Prospect Information with appropriate safeguards.
CanaryExperience.es makes Activities and Services from Operators (Providers) available to customers for booking. As such, we have confidentiality agreements with these Operators and share Personal Information or Prospect Information with Operators to complete booking, resolve customer comments or complaints, for administrative and analytical purposes such as accounting, billing, audits, information system management, and other similar uses.
You may withdraw your consent at any time, subject to reasonable notice and legal or contractual obligations. To withdraw your consent, simply tell us of the Personal Information that you no longer wish us to collect, use, or disclose through the Contact Information listed below. Please remember, however, that we are unable to offer some services, like processing purchases, without Personal Information.
Protection of CanaryExperience.es and Others
We may use or disclose Personal Information or Prospect Information without your consent in certain circumstances:
If we are required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules concerning the production of records;
If we have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;
If we have reasonable grounds to believe that the information relates to breach of an agreement or violation of the law that has been, is being, or is about to be committed;
If it is necessary for fraud protection, risk reduction, or the establishment or collection of funds owed to us;
If the information is public;
For other reasons allowed or required by law.
When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose.
Retention and Access
We will take reasonable steps to keep Personal Information or Prospect Information accurate, complete, current, and relevant to its intended use. We keep Personal Information or Prospect Information only as long as we need it for the reasons it was collected. When Personal Information or Prospect Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it or to convert it to an anonymous form.
Any information that CanaryExperience.es collects from visitors to this Website will be used, stored, or processed, in whole or in part, in Spain.
At your request, we will provide you with reasonable access to your Personal Information, assuming it has not yet been destroyed, deleted or erased, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the address listed in the Contact Information below. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your Personal Information, you may edit your profile at any time or please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure.
CanaryExperience.es combines technical and physical safeguards with employee policies and procedures to protect your information. We will use commercially reasonable efforts to protect your information, continue to assess new technology for protecting information, and when appropriate, upgrade our information security systems.
Further, we permit only authorized CanaryExperience.es employees and third parties to access any Personal Information or Prospect Information that you supply to us. If an employee misuses Personal Information or Prospect Information, we may take disciplinary action, up to and including termination of employment. If any third party individual or organization misuses Personal Information or Prospect Information, we may take action, up to and including termination of any agreement between CanaryExperience.es and that individual or organization.
Links to Other Websites
CanaryExperience.es does not permit Users, Customer’s or Operators of its Website to post links to other websites. However, should you click on a link from this Website that takes you to a website operated by another company, you will be subject to that company’s website privacy policies.
In the event of questions about access to your Personal Information or Prospect Information; our collection, use, management, or disclosure of Personal Information or Prospect Information; or this Privacy Statement, contact us at: