PRIVACY POLICY

PRIVACY POLICY

 

CanaryExperience.es (“The Company”) values the privacy and security of the  information that you share with us through www.CanaryExperience.es.com (the “Website”). It is important that you understand how we collect, use, and  maintain your information. This Privacy Policy explains our online information  practices, the choices you may make about how we collect and use your  information on this Website, and the ways you may contact us.

CanaryExperience.es does not to sell or market your nonpublic Personal  Information to third parties without your express written consent. Any  information gathered is used solely in the conduct of business and to facilitate  the completion of your purchase.

Definitions

“Personal Information” includes, your name, address information, personal  e-mail address and URL, telephone number, account username and password, as well  as other, similar information.


“Prospect Information” includes the  same information as Personal Information except that Prospect Information is  information that is submitted by an individual who is not the subject of the  data submitted.

“Non-Identifying Personal Information” includes  information about you, including, without limitation, your Internet service  provider, browser type, domain name, the Website that referred you to us, the  web pages you request, the date and time of those requests, and entry and exit  points.

“Business Contact Information” includes the name, title,  business address, or telephone number of an employee in an organization. It also  includes departmental e-mail addresses that contain no individually identifiable  information. Business Contact Information is not Personal Information.

“Aggregated Information” is any information about more than one individual  where the individual identities are unknown and cannot be inferred from the  information. Aggregated Information is not Personal Information.

Personal Information Collected by CanaryExperience.es only collects  information at the point of booking. No Personal Information is collected from  visitors or shoppers of the Website until booking an Activity. Visitors who wish  to book an Activity must create an CanaryExperience.es account.  CanaryExperience.es will only collect Personal Information provided by you when  you create your account. Once you create your account, you can edit the  information and your profile at any time.

The amount, type, and use of information we collect depends on how you use  this Website. This Privacy Policy applies only to the practices of  CanaryExperience.es and its employees. CanaryExperience.es will not apply the  provisions of this Privacy Policy to Business Contact Information or Aggregated  Information.

Collection of Personal Information or Prospect Information

CanaryExperience.es will only collect Personal Information from you that you  provide to us voluntarily. We also collect Personal Information that you provide  to our Operators, which they may pass on to us so that we can fulfill your  order. You must provide Personal Information in the form of a unique identifier  (username, password) to enter certain parts of our website. In addition, in  certain situations, such as when a purchaser buys an Activity as a gift and  supplies the recipients’ name and address, we may collect Prospect  Information.

Collection and Use of Non-Identifying Personal  Information

During your use of our Website, we may collect certain Non-Identifying  Personal Information to enhance the functionality of the Website and to make  your access more convenient and efficient. We may retain Non-Identifying  Personal Information and use it to establish Website activity trends, monitor  Website performance, improve Website design and functionality, fulfill orders,  inform current and potential customers and suppliers about our services, and for  other business purposes. Our collection of Non-Identifying Personal Information  may involve the use of cookies. Among other uses, cookies allow us to deliver  content specific to your interests, to save you from re-entering your  registration data at each connection, and to provide features such as online  customer payment and shopping carts. The Help portion of the toolbar on most  browsers will tell you how to configure your web browser to accept cookies, to  prevent your browser from accepting new cookies, to have the browser notify you  when you receive a new cookie, or to disable cookies altogether. No personal or  unencrypted information will be encoded in cookies that are stored on your  computer.

Children

CanaryExperience.es does not sell  Activities for purchase by children or persons under age 18, but we do sell  Activities that may be suitable for children or persons under 18 for purchase by  adults. We do not knowingly collect, maintain, or use Personal Information or  Prospect Information from persons under age 18. If you are under age 18, you are  prohibited from sharing your personal information with us.

Use  of Personal Information

CanaryExperience.es may use and disclose Personal Information or Prospect  Information as described in this document. In addition, we may also use Personal  Information or Prospect Information for various administrative and analytical  purposes including but not limited to the following: maintaining the Website,  order fulfillment, product surveys, accounting, billing, audits, information  system management, and other, similar uses. We may also use Personal Information  or Prospect Information to provide current and potential Customers and Operators  with information about our services.

CanaryExperience.es will only  collect, use, and disclose Personal Information or Prospect Information for  purposes that are reasonable under the circumstances. We use only fair and  lawful means to collect Personal Information or Prospect Information.


We reserve the right to use or disclose Aggregated Information and  Business Contact Information in ways that we think are appropriate.


Periodically, we may send you information about our various Activities  and Services, or other Activities and services we feel may be of interest to  you. Only CanaryExperience.es (or agents working on behalf of  CanaryExperience.es and under confidentiality agreements) will send you these  direct mailings. If you do not want to receive such mailings, simply indicate  this in your application when you give us your personal information. Or, at any  time you can easily opt-out of CanaryExperience.es's marketing list or update  your information by notifying us at info@canaryexperience.com

Agents

We may disclose Personal Information or Prospect Information to other  companies and individuals to perform functions for us under confidentiality  agreements. These types of agents include mailing and delivery companies,  marketing service providers, database managers, customer service  representatives, and other agents who perform functions for or on our behalf.  These agents may perform functions such as analyzing data, supplying marketing  assistance, providing search results and links (including paid listings and  links), fulfilling orders, delivering packages, sending postal mail and e-mail,  removing repetitive information from customer lists, processing credit card  payments, and providing customer service. Where we disclose Personal Information  or Prospect Information to organizations that perform services on our behalf, we  will require those organizations to use such information solely for the purposes  of providing services to us and to protect the Personal Information or Prospect  Information with appropriate safeguards.

Operators (Providers)

CanaryExperience.es makes Activities and Services from Operators (Providers)  available to customers for booking. As such, we have confidentiality agreements  with these Operators and share Personal Information or Prospect Information with  Operators to complete booking, resolve customer comments or complaints, for  administrative and analytical purposes such as accounting, billing, audits,  information system management, and other similar uses.

Business  Transfers

As we continue to develop our business, we might buy or sell business units.  In these transactions, Personal Information or Prospect Information is often  transferred, but it remains subject to the promises made in any pre-existing  Privacy Policy, unless an individual consents otherwise.

Consent

We will obtain your consent to the collection, use, and disclosure of that  information as described in this Privacy Policy. If you do not consent to our  collection, use, or disclosure of your Personal Information as described in this  Privacy Policy, then you must not share Personal Information with us. However,  we will be unable to offer some services, like processing purchases, without  such Personal Information.

You may withdraw your consent at any time,  subject to reasonable notice and legal or contractual obligations. To withdraw  your consent, simply tell us of the Personal Information that you no longer wish  us to collect, use, or disclose through the Contact Information listed below.  Please remember, however, that we are unable to offer some services, like  processing purchases, without Personal Information.

There are limited  situations in which applicable laws require or allow us to collect, use, or  disclose Personal Information without your consent or after you withdraw your  consent. We describe these situations under “Protection of CanaryExperience.es  and Others” in the section on Use of Personal Information or Prospect  Information in this Privacy Policy.

Protection of CanaryExperience.es and  Others

We may use or disclose Personal Information or Prospect Information without  your consent in certain circumstances:

  • If we are required by law or by an order or requirement of a court,   administrative agency, or other government entity, or by court rules   concerning the production of records;
  • If we have reasonable grounds to believe that use or disclosure is   necessary to protect the rights, privacy, property, or safety of our users or   others;
  • If we have reasonable grounds to believe that the information relates to   breach of an agreement or violation of the law that has been, is being, or is   about to be committed;
  • If it is necessary for fraud protection, risk reduction, or the   establishment or collection of funds owed to us;
  • If it is necessary to enforce or apply our Terms of Use and other   agreements, to pursue remedies, or to limit damages to CanaryExperience.es;
  • If the information is public;
  • For other reasons allowed or required by law.


When we are required or permitted to disclose information without  consent, we will not disclose more information than is necessary to fulfill the  disclosure purpose.

Retention and Access

We will take reasonable steps to keep Personal Information or Prospect  Information accurate, complete, current, and relevant to its intended use. We  keep Personal Information or Prospect Information only as long as we need it for  the reasons it was collected. When Personal Information or Prospect Information  is no longer required for our purposes, we have procedures to destroy, delete,  or erase it or to convert it to an anonymous form.


Any information that CanaryExperience.es collects from visitors to this  Website will be used, stored, or processed, in whole or in part, in Spain.

At your request, we will provide you with reasonable access to your Personal  Information, assuming it has not yet been destroyed, deleted or erased, so that  you can review what we have stored and, if you choose, request corrections to  it. You may request access by writing to us at the address listed in the Contact  Information below. After you request access, we will provide the Personal  Information that you request as soon as practically possible and generally no  later than thirty days following the request. If you wish to correct your  Personal Information, you may edit your profile at any time or please send us a  written explanation of the particular information that you believe should be  corrected. Where information will not or cannot be disclosed, we will tell you  the reasons for non-disclosure.

Security

CanaryExperience.es combines technical and physical safeguards with  employee policies and procedures to protect your information. We will use  commercially reasonable efforts to protect your information, continue to assess  new technology for protecting information, and when appropriate, upgrade our  information security systems.

Further, we permit only authorized CanaryExperience.es employees and third  parties to access any Personal Information or Prospect Information that you  supply to us. If an employee misuses Personal Information or Prospect  Information, we may take disciplinary action, up to and including termination of  employment. If any third party individual or organization misuses Personal  Information or Prospect Information, we may take action, up to and including  termination of any agreement between CanaryExperience.es and that individual or  organization.

Links to  Other Websites

CanaryExperience.es does not permit Users, Customer’s or Operators of its  Website to post links to other websites. However, should you click on a link  from this Website that takes you to a website operated by another company, you  will be subject to that company’s website privacy policies.

Changes to Privacy Policy

CanaryExperience.es may change the terms of this Privacy Policy at any time,  at its sole discretion. Any changes to this Privacy Policy will be in effect  immediately upon posting. Please check back periodically for updates. All users  with Accounts will be notified automatically via an e-mail sent to the  electronic address provided in their CanaryExperience.es Application of any  changes to the Privacy Policy. If at any point we decide to use Personal  Information in a manner that is materially different from that stated at the  time it was collected, we will notify users by way of an email. Users will have  a choice as to whether or not we use their information in this new manner.

Dispute  Resolution

Please direct any questions or concerns regarding the use or disclosure of  Personal Information or Prospect Information to us by using the Contact  Information given below. We will investigate and attempt to resolve complaints  and disputes regarding use and disclosure of personal information in accordance  with the principles contained in this Privacy Policy.

Contact Information

In the event of questions about access to your Personal Information or  Prospect Information; our collection, use, management, or disclosure of Personal  Information or Prospect Information; or this Privacy Statement, contact us  at:

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Effective Date

This Privacy Policy is effective as of January 1, 2012.


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