You represent and warrant that you are at least eighteen (18) years old or visiting the Site under the supervision of a parent or guardian.
In compliance with article 10 of Law 34/2002, of July 11, on services of the Information Society and Electronic Commerce (LSSICE), the company identification data are presented below.
Social denomination: BOGMAR CANARIAS S.L.
Tax identification number: B35592526
Registered office: C/ TRIANA 104, 5ºD
35002 LAS PALMAS DE GRAN CANARIA
Phone: +34 91980 769
This website has been created by the company BOGMAR CANARIAS S.L. for information purposes and for the users' personal use. Through this Legal Notice, it is intended to regulate the access and use of this website, as well as the relationship between the website And its users. By accessing this website, the following terms and conditions are accepted: Access to this website is the sole responsibility of the users.
Simple access to this website does not imply any commercial relationship between BOGMAR CANARIAS S.L. and the user.
The owner of the website may offer services or products that may be subject to particular conditions that substitute, complete and / or modify the present conditions, and on which the user will be informed in each specific case.
ACCEPTANCE OF TERMS THROUGH USE
REGISTRATION & BOOKING
Once you have clicked 'process my booking' your credit card will be charged with the amount indicated as booking prepayment.
Prepayment it is low percentage (between 5% and 20%, depending of activity type) of the price of the experience you have chosen.
This amount will be subtracted from the total price, so once you arrive to enjoy your experience, OPERATOR will charge you ONLY the difference between total price and prepayment you made.
The main reason to charge prepayment is to avoid fake booking made by unserious clients.
After payment a window will then appear allowing you to check your booking details. Please email us immediately if any details are incorrect. A sales consultant will then process your booking request and send your e-ticket via email promptly. Please note that our office hours are 9ºº – 17ºº , Monday to Friday.
Once you made a prepayment you will receive immediately by email your E-TICKET with all booking details.
This ticket becomes your proof of booking.
You must present this e-ticket to the operator in order to participate in the activity. Failure to present the E-ticket to the operator may result in you not being allowed to partake in the activity.
If you are unsure which activity, accommodation or services you require, please contact one of our sales consultants for advice before you finalize your booking.
NO E-TICKET = NO ACTIVITY
Once you receive your e-ticket by email please print it.
You must present your e-ticket to the operator in order to participate in the activities booked.
Please reconfirm your activity the day before by calling 'The Operator' on the phone number found on the top of your e-ticket, quoting your name and the CANARYEXPERIENCE voucher ID number.
If your activity is weather dependent please call 'The Operator' at least 1 hour before your check in or pick up time for a weather check.
If a booking is cancelled by 'The Operator' and you are unable to reschedule, you will be refund.
All Cancellations, either by Customer or Operator are subject to CanaryExperience.es’s Cancellation Policy as set forth below and as outlined on your e-ticket.
Once you have received your e-ticket via email a cancellation policy is as follow:
FREE cancellation 48 hours before
Customer may cancel a booked activity, for any reason, up to two (2) business days prior to the actual date that a booked activity is scheduled to take place (the “Cancellation Period”). Upon validly cancelling a booking within the Cancellation Period, Customer will receive a 100% refund minus any applicable PayPal fees. Upon expiration of the Cancellation Period, Customer will no longer have the opportunity to cancel a booked activity and will no longer be entitled to a refund.
If cancelled, modified or no-show within 48 hours before, 100% of the prepayment will be NOT refund.
The Operator Cancellation:
The unique nature and complex preparation involved in many Operator Activities requires flexibility in scheduling and booking dates. As such, A Operator may cancel a booked Activity, for any reason, up to the actual date of the event. Any cancellations by Operator will result in a full refund to Customer. Many of the exciting Experiences available for booking on CanaryExperience.es take place outdoors and can be subject to cancellation for a multitude of reasons.
Any questions or disputes regarding the Cancellation Policy can be directed to email@example.com
Refunds will only be issued to the original funding source. For example, an order paid for via Credit Card will be issued a Refund to the account for the Card that was used to fund the order. An order funded via PayPal will be issued a Refund to the original PayPal account. If the PayPal account is closed, the Customer should contact us at firstname.lastname@example.org for assistance.
Any customer credit card payments not honored or revoked will be considered as a booking cancellation and cancellation fees will apply.
EXTENDED TERMS AND CONDITIONS
CanaryExperience.es and/or the operator accept no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services and activities by the operator.
This e-ticket is based on fares and tariffs which are, to the best of CanaryExperience.es's knowledge, correct at the time of issue. Any increases since the date of issue are at the cost of the passenger payable to the operator.
We advise that all activities do carry a degree of risk and that by participating in the activity provided by the operator you are expressly assuming those risks personally and are releasing the operator and CanaryExperience.es from any liability, claims, losses, damages or expenses.
CanaryExperience.es grants you a limited, nonexclusive, revocable license to access and make personal, non-commercial use of the Website. Further, CanaryExperience.es grants you a limited, nonexclusive and revocable right to create a hyperlink to the CanaryExperience.es Website, provided your link does not portray CanaryExperience.es, its affiliates, Operators, or their respective services in a false, misleading, derogatory, or otherwise offensive manner.
You agree that we may communicate with you electronically by way of e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
CONDITIONS AND RESTRICTIONS OF USE
Users may visit and use the Website according to its intended use as outlined in this Agreement. However, the use of services such as the booking of Activities requires prior registration and setting up an CanaryExperience.es account.
You agree to use this Website only for lawful purposes.
You agree that you are responsible for obtaining access to the Website, including, but not limited to any third party fees (such as Internet service provider or airtime charges) involved in obtaining access and for all equipment necessary to access the Website.
You may not post on or transmit through the Website any data, text, music, sound, photographs, graphics, video, messages or other material ("User Content") that (i) is defamatory, unlawful, harassing, abusive, threatening, obscene, hateful, sexist, or racially or ethnically offensive; (ii) constitutes a breach of any person's privacy or publicity rights; (iii) violates any statute, regulation or ordinance; (iv) promotes software or services that deliver unsolicited mail; or (v) promotes, encourages, or facilitates terrorism or other activities that risk Spanish national security.
You may not upload, post, e-mail or otherwise transmit any User Content on or through the Website that (i) contains any viruses, Trojan horses, worms, cancel bots, time bombs, spyware or other computer programming routines that may damage or interfere with the operations of the Website or with other users of this Website, (ii) is knowingly untrue, inaccurate or misleading, or (iii) interferes with the operation of the Website in any manner.
You further agree that you will not:
(a) Impersonate any person or entity, including, but not limited to, an CanaryExperience.es officer, director, employee or representative, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(b) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted on or through the Website;
(c) Infiltrate, hack into or otherwise seek to gain unauthorized access to, or compromise the integrity of, the Website;
(d) Harvest, collect or store information about the users of this Website or the User Content posted by others on this Website or use such information for any purpose inconsistent with the purpose of this Website;
(e) Use any automated procedure to gather information or data from the Website by means of what is commonly called a "bot" or otherwise;
(f) Interfere with or disrupt the Website or servers or networks connected to the Website, or breach or attempt to breach the security of software, networks, servers, data, computers or other hardware relating to the Website (or that of any third party that is hosting or interfacing with any part of the Website);
(g) Create any frames at any other Websites pertaining to or using any of the information provided through the Website, or promote bonus items, giveaways, random drawings, contests or prizes on the Website; or
(h) Duplicate, copy or otherwise exploit the Website or its contents for commercial purposes.
JURISDICTION, VENUE, STATUTE OF LIMITATIONS
IF YOU USE THIS WEBSITE FROM OUTSIDE SPAIN, YOU AGREE TO BE SOLELY RESPONSIBLE FOR COMPLIANCE WITH ANY AND ALL APPLICABLE LOCAL LAWS OF THE JURISDICTION FROM WHICH YOU USE THIS WEBSITE.
CanaryExperience.es will enforce its intellectual property rights to the full extent of the law. Any unauthorized use of CanaryExperience.es's materials may subject you to penalties or damages, including but not limited to those related to violation of trademarks, copyrights, privacy, and publicity rights.
CLAIMS & DISPUTES
If you have any questions or disputes as a user of CanaryExperience.es, please contact us at
UNSOLICITED IDEA SUBMISSION POLICY
DISCLAIMERS AND LIMITATION OF LIABILITY
Problems are very rare on experiences ( excursions/activities/attractions); however CanaryExperience.es act only in the capacity of an agent on behalf of the Experience Operator . Your contract is with Experience Operator and will be subject to their standard terms and conditions, which are available on request. Any issue with its proper performance (including any allegation of breach of contract or negligence) should be taken up with Experience Operator directly.
• If you should have any problem or dispute with Experience Operator of any such excursion or activity, in such circumstances CanaryExperience.es will give such reasonable assistance to you as it can in resolving the issues but will have no liability in relation to the performance of the contract.
• In the event of a complaint you must raise this immediately at the time with a representative of the Experience Operator. If the complaint cannot be resolved to your satisfaction and you would like us to assist you, then please put it in writing to
Under no circumstances will CanaryExperience or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of CanaryExperience.es regardless of the form of action.
CanaryExperience and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.
Furthermore, CanaryExperience and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.
CanaryExperience’s content - including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to CanaryExperience, CanaryExperience.es and/or to a CanaryExperience-affiliated website, service provider, operator and/or distribution partner is provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
At CanaryExperience we check and recheck the details about all the products and services we offer for accuracy. However, CanaryExperience does not warrant that functionality, content or information contained on CanaryExperience.es or any CanaryExperience-affiliated website will be uninterrupted or error free, that defects will be corrected, or that CanaryExperience.es or the servers that make it available are free of viruses or bugs.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.
YOUR USE IS AT YOUR OWN RISK AND NONE OF THE PARTIES INVOLVED IN CREATING, PRODUCING, OR DELIVERING OR OPERATING THIS WEBSITE IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OF ANY KIND (INCLUDING LEGAL FEES, EXPERT FEES, OR OTHER DISBURSEMENTS) WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, (1) THROUGH THE ACCESS TO, USE OF, OR BROWSING OF THIS WEBSITE OR (2) THROUGH YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THIS WEBSITE, INCLUDING BUT NOT LIMITED TO ANYTHING CAUSED BY ANY VIRUSES, BUGS, HUMAN ACTION OR INACTION OR ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS.
Notwithstanding the fact that CanaryExperience.es or other parties involved in creating, producing, or delivering this Website may monitor or review transmissions, postings, discussions, or chats, CanaryExperience.es and all parties involved in creating, producing, delivering or operating this Website, assume no responsibility or liability which may arise from the content thereof, including but not limited to claims for defamation, libel, slander, obscenity, pornography, profanity, or misrepresentation.
LINKS TO OTHER WEBSITES
Although this Website may be linked to other websites, CanaryExperience.es is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
CanaryExperience.es is not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. CanaryExperience.es does not assume any responsibility or liability for the actions, Products, and content of any other third parties. You should carefully review the privacy statements and other conditions of use or any website which you access through a link from this Website.
Your linking to any other off-site pages or other websites is at your own risk.
THIS WEBSITE, AND THE INFORMATION AND ANY CONTENT CONTAINED HEREIN ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITATION OF THE FOREGOING, CanaryExperience.es AND ITS AFFILIATES, SUBSIDIARIES, AGENTS AND THEIR RESPECTIVE EMPLOYEES, CONTRACTORS, DIRECTORS, OFFICERS, AND SHAREHOLDERS, SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO: (I) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, INTEGRATION, APPROPRIATENESS, RELIABILITY, COMPLETENESS OR TIMELINESS, USEFULNESS, ARISING FROM TRADE USAGE OR COURSE OF DEALING OR COURSE OF PERFORMANCE, OR OTHERWISE OF THIS WEBSITE OR THE SITE CONTENT THEREON; (II) ANY WARRANTY THAT THIS WEBSITE AND CanaryExperience.es’S OTHER WEBSITES WILL BE SECURE, UNINTERRUPTED, NOT DELAYED OR SUSPENDED, UNCHANGED OR ERROR FREE; AND (III) THE IMPLIED WARRANTIES OF QUIET ENJOYMENT, MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, FITNESS FOR LICENSEE'S PURPOSE, TITLE, INFORMATIONAL CONTENT, NONINTERFERENCE AND NONINFRINGEMENT.
CanaryExperience.es MAKES NO REPRESENTATIONS THAT THE MATERIALS CONTAINED WITHIN THIS WEBSITE ARE APPROPRIATE FOR LOCATIONS OUTSIDE THE UNITED STATES. IF YOU USE THIS WEBSITE FROM LOCATIONS OUTSIDE THE UNITED STATES, YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ANY AND ALL APPLICABLE LOCAL LAWS OF THE JURISDICTION FROM WHICH YOU ACCESS THIS WEBSITE, INCLUDING WITHOUT LIMITATION, THE EXPORT AND IMPORT REGULATIONS OF OTHER COUNTRIES.